TERMS AND CONDITIONS

COMPANY INFORMATION

ORDER AND PAYMENT INFORMATION

All of our prices shown here include VAT and other duties.
Our prices are daily prices.
The price seen when ordering is the applicable price of the purchase.
ZubarDubar ApS makes reservation for printing errors, price errors, VAT and tax changes as well as sold out items, overbooked dates and delivery failures from our suppliers.

ORDERING

Once you place an order, you will receive an online confirmation. Should you not receive this confirmation within 1 hour, please contact us. You will also receive a new mail the same day your order is shipped. If you would like to receive a new copy of your order confirmation, please send us an email at info@zubardubar.es.

PAYMENT

We offer several possible payment methods.
The most secure is to pay with a debit card.

We accept the following card types:

• Visa / Dankort
• Visa
• Visa Electron
• MasterCard
• MasterCard Debit
• Maestro

Online payment by card
When paying by electronic debit card, the amount is deducted at the order confirmation. Payment is made via a secure and encrypted Secure Socket Layer (SSL) connection.
This means that outsiders cannot read your card information.

When shopping with a debit card, we reserve the right to verify that the personal information provided is true.
We may at any time write down the amount paid if for example the date is overbooked or not desired anyway. However, for security reasons we can NEVER raise the approved amount.

DELIVERY TIME

Transportation costs
Our transport prices are fixed regardless of the size of the order. We have a fixed shipping price of 150€.

Cancellation
When you shop at ZubarDubar you have a 14 day cancellation right where you can notify us that you regret the booking and we will then refund your payment. In case of cancellation, an e-mail should be sent to info@zubardubar.es, which must state bank, registration and account information.

The cancellation right runs from the day you received the booking confirmation / order confirmation. If the deadline expires on a public holiday, Saturday, Constitutional day, Christmas Eve or New Year’s Eve, the deadline is extended to the next working day.

In order to claim the right of withdrawal, you must give us a clear statement by email within 14 days of receipt of the booking / order confirmation.

If your booking is made less than 5 business days before the event date, the cancellation right is waived. If booking is canceled 1-5 business days prior to event date, 50% of the amount will be refunded. If canceled within 24 hours, 25% of the booking amount will be refunded. You bear the risk of goods and equipment from its delivery, and when set up and stored, you bear the risk of any damages in the event of theft and damage caused by you or your guests. You cannot regret simply by refusing the receipt of the booking without giving us clear notice at the same time.

COMPLAINTS

The right of complaint does not cover damage to equipment or goods due to faulty handling by the customer. Complaints regarding errors and deficiencies must be communicated to ZubarDubar in reasonable time after the date of the arrangement. We consider max. 14 days as reasonable time, unless otherwise agreed. If the complaint is justified, we will of course reimburse (reasonable) compensation.

CONTACT US

If you want to contact us, you can do so by email: info@zubardubar.es or by phone +34 932 71 36 63.

PRIVACY POLICY

We do not resell personal information and do not disclose your personal information to others. These are only registered in our customer directory. You can delete your information at any time if you wish. In order for you to enter into an agreement with us at ZubarDubar, we need the following information: Name, address, telephone number and e-mail address.

We register your personal data for the purpose of delivering the goods to you correctly. The personal data is registered with ZubarDubar and stored for up to five years, after which the information is deleted. When collecting personal information through our website, we ensure that it always happens when you give your explicit consent, so that you are informed of exactly what information is collected and why.

The director and staff of ZubarDubar have access to the information recorded about you. We do not store customer information encrypted. We do not transmit customer information encrypted.

As registered with ZubarDubar, you always have the right to object to the registration. You also have the right to get insight into what information is recorded about you. You have these rights under the Personal Data Act, and any inquiries in connection therewith are addressed to ZubarDubar via email info@zubardubar.es.

COOKIES

At ZubarDubar, cookies are used to optimize the website and its functionality, making the visit as easy as possible for you. You can delete the cookies from your computer at any time. How this is done depends on your browser.

LOG STATISTICS

We use a log statistic on ZubarDubar. This is a statistical system that collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website it is abandoned etc.

The log statistics are used only for the purpose of optimizing ZubarDubar.

INSURANCE

ZubarDubar ApS wants to give its customers extra security with our supplementary insurance. The supplementary insurance covers accidental accidents but not vandalism or deliberate damage-related actions. The insurance can be purchased for 20€ for each arrangement.

Example of what the supplementary insurance covers:

• Smashed or cut into glass (normally extra 4€ per glass).
• Other damage to bar and rental equipment.
• Theft, lost equipment or raw materials.

Attention: ZubarDubar ApS insures all its bartenders with our statutory occupational injury insurance as well as general liability insurance in connection with the export of ZubarDubar ApS business activities.